At KBZ Bank, we are committed to providing you with the best banking services possible.
We would like to inform you that the following bank services will be available as usual from April 12th to April 21st, 2025 although the branches will be closed during the Thingyan holiday.
You can also access the list of KBZ ATMs from this link in order to proceed with the cash withdrawal.
If there are any difficulties with the services, please contact KBZ Call Center 09-951018555 for inquiries.
Available Services During Thingyan Holiday
| Services | Availability | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 12th April | 13th April | 14th April | 15th April | 16th April | 17th April | 18th April | 19th April | 20th April | 21st April | ||
| KBZ Call Center | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZ Mobile/Internet Banking | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Debit Cards (POS Payment, E-commerce Payment) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Credit Cards (POS Payment, E-commerce Payment) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Credit Cards (Repayment) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Prepaid Cards (POS Payment, E-commerce Payment) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| ATM Withdrawal (KBZ Bank Card) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| ATM Withdrawal (Other Bank Cards) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| POS Machine (KBZ Bank Card) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| POS Machine (Other Bank Cards) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay Services | |||||||||||
| Other KBZPay Services (Top Up, Transfer, KBZPay Market, Scan Payment, Gift Cards, Mini Apps etc.) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay Bank Account Balance Query | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay Bank Transfer (Cash in/Cash out) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay Bank Account Linkage | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay QuickPay | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay BillPayment | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Exchange Rate | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay MPU Cash in (KBZ Bank Card) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay MPU Cash in (Other Bank Cards) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay ATM Cashout | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| KBZPay Center | |||||||||||
| Taunggyi TGI01 (Shan) | No-182, Yay Htwat Oo Street, Kan (East) Quarter, Taunggyi. | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| Ye Mon Taung Center (Mandalay) | 35 st Bet; 56 x 57 st , Mahar Aung Myay Township, Mandalay. | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| Hledan Center YGN09 (Yangon) | No. (21/23_C1), Ground Floor, Hledan Road, Kamayut, Yangon. | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| Anawrahtar YGN07 (Yangon) | Anawrahtar No.216, 218, 220, Anawrahtar Road, 11 th Ward, Pebedan Township, Yangon. | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| Pyi Gyi Myat Shin Center (Mandalay) | Pyi Gyi Myat Shin Center 30th St, Between 64×65 St, Chan Aye Thar Zan Township, Mandalay | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| KBZPay Mobile Center | |||||||||||
| KBZPay Center On The Move(Mobile Center, Mandalay) | 78th Street, between 30th and 31st Streets (near Mandalay Railway Station) | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| KBZPay Center On The Move(Mobile Center, Nay Pyi Taw) | No.(74), Bo Tauk Htein Street, Mingalar Qtr, Pyinmana Township, Naypyitaw.(Infront of Pyinmana Branch 1) | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| KBZPay Center On The Move (Mobile Center, Kyaukse) | No.(Ma,Ya-404), Ygn-Mdy Main Rd, Kyat Minn Ton Kwin,Minn Ward, Kyaukse, Mandalay. | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
| KBZPay Center On The Move (Mobile Center, Myittha) | No.4/A-B, Bogyok Street, Shanpwe Qtr, Myittha, Mandalay Division. | - | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 | 9:00 - 5:00 |
**KBZPay Cash Out will be available at KBZPay Centers opened in Nay Pyi Taw and Mandalay free of charge.
In addition, for those traveling abroad, petty cash of foreign currency at the KBZ Money Changer counter at Yangon International Airport (Arrival) between 9:30 am and 3:30 pm daily.
Customers who can purchase petty cash of foreign currency are as below.
1. Offshore Job
2. Education
3. Medical purposes
4. Pilgrimage
5. Attending meetings (invited by Foreign Governments/ Organizations)