On March 28, a powerful earthquake with a magnitude of 7.7 on the Richter scale struck central Myanmar, centered in the Sagaing Region. KBZ Bank extends its heartfelt wishes for the safety and well-being of all those affected across the country.  

Currently, KBZ Bank is making every effort to ensure that the people and communities in the hardest-hit areas receive the support and aid they urgently need.  

During this period, banking services remain available as usual through KBZ Online Banking (mBanking, iBanking) and KBZPay. However, due to the earthquake’s impact on Mandalay and Naypyidaw, there may be delays when contacting KBZ Bank and KBZPay Call Centers. For inquiries, please reach out to the following numbers:  

KBZ Bank Call Center:09951018555  

KBZPay Call Center: 09969963211  

KBZ Premium Banking Call Center: 09969508666  

KBZPay Agent Call Center: 09969933212  

Updates on relief efforts and banking services for earthquake-affected communities will be continuously shared through KBZ Bank and KBZPay’s official social media channels and website.