Dear Valued Customers, We would like to inform you that from 19 September to 23 September 2025, KBZ Bank will be implementing system maintenance for Card related selected services. Please refer to the table below for the list of impacted and available services during the period of the system maintenance. Date and Time Impacted Services 19 Sep 2025 to 23 Sep 2025 ●Card Issuing●Card Replacement●Card Renewal●Customer KYC Update●Prepaid Card Top Up ●Card related services in i/mBanking 20 Sep 2025 (00:00 AM) to 21 Sep 2025 (00:00 AM) ●Ecommerce Online Registration for MPU Debit Card and MPU-UPI Diamond Debit Card 21 Sep...
System Maintenance Alert
KBZ Online Banking – Customer Retention Campaign (Sep 2025) Terms and Conditions:
KBZ Online Banking – Customer Retention Campaign for Online Banking Customers is specified from 15th September 2025 to 30th September 2025.
The purpose of this Campaign is for the eligible KBZ Online Banking Customers to win the lucky draw cashback prize of three hundred thousand (300,000) MMK by making one of the specified transactions during the Campaign period. Only selected Customers who are notified by KBZ Bank via Viber message will be eligible to participate in this Campaign.
Eligible KBZ Online Banking Customers who make any of the specified transactions such as Internal Transfer, Other Bank Transfer, Bills and Gift Card on KBZ Online Banking during the Campaign period will automatically be eligible to participate in the Campaign. During this Campaign, the eligible Customers who make at least 1 transaction on KBZ Online Banking will get a chance to Lucky Draw. There is no limitation on the times of transaction and transaction amount in this Campaign.
Winner will be selected randomly and notified via SMS within 5 working days after the Campaign period. The cashback prizes will be directly credited to the Winner’s respective KBZ Bank Account within 10 business days after the Winner was notified. KBZ Bank reserves the right to modify such time without prior notice to the Winners in the event outside the control of KBZ Bank or gazetted holidays.
Winner will also be notified by KBZ Bank via SMS after cashback prices are credited.
During this Campaign period, KBZ Bank Customers will be entitled to enjoy benefits stated in these Terms and Conditions, which will expire at the end of this Campaign period.
KBZ Bank employees will not contact participants in the Campaign to ask for OTP or PIN or KBZ Bank Account information.
Customers are strictly forbidden to involve in any other form or manner of fraudulent activity during this Campaign. KBZ Bank has the right to cancel and/or ban any Customer who is suspected to be involved in any form and/or manner of fraudulent activity.
In the event of any dispute arising between KBZ Bank Customers and KBZ Bank regarding this Campaign, such dispute will be examined carefully and finally resolved by the authorized officers of KBZ Bank without any prejudice to the statutory rights of the Customer.
KBZ Bank, at any time, shall have the right to amend or cancel or terminate the Terms and Conditions and/or Campaign and the benefits or features regarding this Campaign conditionally for some reasons without giving any notice.
Customer acknowledges and agrees that there is no right to receive any compensation as a result of cancellation or termination of this Campaign for some reasons and/or variation to these terms and conditions without giving any notice.
All normal KBZ Bank Terms and Conditions apply.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Union of Myanmar.
KBZ Bank reserves the right to revise initiatives introduced in response to COVID-19 and natural disasters or force majeure events at any time, as the situation evolves. KBZ Bank will not be liable to [...]
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